What you should know before you begin

MedVici Health is a decision and transparency platform for international self-payers and privately insured patients. MedVici does not treat, does not refer for a success-based fee, and holds no treatment money.

This page sets out what you should know before taking the first step — in full, including where the answer is uncomfortable.


Why a list is not an answer

A list is not an answer.

Search for a hospital today and you get thousands of results, advertisements in between, and the task of opening every page yourself. What you end up with is not more knowledge but more uncertainty — and the question of what you should have been sorting by in the first place.

MedVici is not a directory. A directory enumerates; MedVici places things in order. The difference lies not in the number of entries but in the fact that the criteria are disclosed: specialty, case volumes, certification, quality reports. You see not only which hospitals qualify, but why — and you can disagree with the selection.

What MedVici is — and what it is not

MedVici opens access to German hospitals and physicians and supports you digitally and free of charge in finding the right specialist.

Where personal work is required, it is added on instruction: independent second opinions, the coordination of appointments, and accompaniment of your treatment pathway through to the handover to your care team at home.

MedVici is not a hospital, not a medical practice, not a tour operator, not an insurer and not a payment service provider. The medical decision is made by the treating physician — not by MedVici.

Five routes — and what each one costs

1. You inform yourself

You live in Germany and are looking for orientation within the German care system. You need no accompaniment, only reliable facts.

Free of charge — no registration, no account

2. You book yourself

You have found what you were looking for and arrange the appointment yourself, using the data MedVici has disclosed. MedVici does not appear in the process and receives no remuneration from any side.

Free of charge

3. You are accompanied

The case is urgent, or you would like personal support with finding and coordinating appointments — calls, direct hospital contacts, arrangements at short notice. This accompaniment requires a service contract concluded beforehand. The flat fee arises on instruction, not on an outcome.

Flat fee under service contract

4. You instruct MedVici

You live abroad and wish to instruct MedVici to coordinate your treatment pathway — not merely to use the published data.

€499 per case

5. Standardised offerings

Bookable screening and check-up offerings at a stated price. The launch date is 1 September 2026. What the price includes, and which share of it is a processing fee, is stated before you book — not afterwards.

From 1 September 2026

That two of the five routes are free of charge is not a promotion but the foundation: a transparency platform that charges for transparency is not one.

Where your money goes

Two invoices, two recipients, no shared account.

The hospital invoices the treatment directly to you. MedVici invoices its own fee and nothing else. MedVici accepts no treatment payments, operates no escrow or custody accounts, and is not a payment service provider.

The reason is not caution but structure: whoever holds the patient's money has an interest of their own in the treatment going ahead. MedVici does not hold it — and therefore cannot develop that interest in the first place.

When which costs arise

MedVici HealthCOST OVERVIEW
Version 15 Aug 2026
Applies to route 4 — instruction
All amounts in EUR, incl. VAT.

Two invoices, two recipients, no shared account. Wherever no column carries an entry, you pay no one.

Stage MedVici Hospital, practice,
therapy
Third parties
travel, accommodation
Search
Enquiry
Confirmation
Instruction 499.00
service fee per case
Treatment included Hospital invoice
per cost estimate, issued directly to you
Travel, accommodation
per your own bookings
Aftercare included
coordination of therapy
where applicable physiotherapy
issued directly to you
Recovery included
handover to your local team

A fixed fee cannot grow with the bill. The service fee does not rise with the hospital's invoice, with the number of procedures, or with the length of stay. What is covered is always the coordination, never the treatment. MedVici accepts no treatment payments — no escrow, no custody, no payment service — and receives no remuneration from hospitals, practices or therapists for referring patients.

Recovering together — friends, family, groups Where several people travel together, MedVici aligns the appointments with one another. Please get in touch: we will quote a separate service fee tailored to your group — before you instruct us.
MedVici Health UG (haftungsbeschränkt) i.G. en.medvicihealth.com/patient-services/wissenswertes/

Why MedVici does not earn from the value of treatment

A fixed fee cannot grow with the bill.

The MedVici service fee is a fixed amount per case. It does not rise with the hospital's invoice, with the number of procedures, or with the length of stay. What is covered is always the coordination, never the treatment. MedVici receives no remuneration from hospitals, practices or therapists for referring patients.

That is a matter of construction, not a promise.

What data MedVici needs — and who receives it

To assess your case we need findings, imaging and medical reports. These are health data within the meaning of Art. 9 GDPR and are handled accordingly.

Every recipient is named to you before anything is passed on. You give consent for that recipient — not blanket consent for "partner hospitals". You may withdraw it at any time.

What a medical second opinion does — and what it does not

A medical second opinion is the independent assessment of an existing finding by a further specialist.

It places the finding in context, it confirms or contradicts, and it names alternatives. It does not replace physical examination, it promises no treatment success, and it is no assurance that a treatment will take place.

Travel and accommodation: booked with third parties

Flights, accommodation and transfers you book with the providers — your contract is with them, not with MedVici.

What already applies today: your treatment dates set the frame. Arrival day, expected length of stay and earliest return are settled before you book.

The plan is to integrate selected providers into the process, so that you need not move between several sites. That would change nothing about the contract: it would still be concluded with the provider.

The service is rendered by the respective provider, who also issues the invoice. These costs follow your bookings and are not included in the €499 service fee.

When MedVici declines

MedVici declines where no professionally suitable hospital can be found for your case, where medical records are unverifiable or contradictory, or where the origin of funds cannot be plausibly demonstrated.

A refusal is not a judgement about you. It follows from MedVici applying the same standard to every case.


LAUNCHING 1 SEPTEMBER 2026

Standardised preventive care offerings

Bookable screening and check-up offerings at a stated price. The launch date is 1 September 2026. What the price includes, and which share of it is a processing fee, is stated before you book — not afterwards.

WEEKS
DAYS
HOURS
MINUTES
SECONDS
1 September 2026 00:00 CEST

Direct appointment booking through a booking service will follow later and remains free of charge. If you would like to hear when it is ready, let us know — your details do not leave your device until you send the email yourself.